Privacy Policy

Umar Traders (“we,” “us,” or “our”) provides procurement, sourcing, contracting, and supply solutions in Pakistan. Our services include government procurement, tender participation, IT equipment supply, stationery solutions, printing services, and general supply support.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or submit a consultation or quotation request.

 1. Information We Collect

 Information you provide to us

When you use a contact, consultation, or quotation form, we may collect:

– Your name
– Your email address
– Your phone number, if provided
– The subject or service you are asking about
– The details of your message, request, or procurement requirement
– Any other information you voluntarily include in your communication

Please do not submit confidential government, commercial, financial, or security-sensitive information through a public website form unless we specifically request it through an appropriate channel.

Information collected automatically

When you browse our website, we may automatically receive limited technical information, such as:

– IP address or approximate location
– Browser and device type
– Operating system
– Pages viewed and time spent on the website
– Referring website or search information
– Basic website performance and usage information

We may collect this information through cookies, analytics tools, security tools, and similar technologies.

2. How We Use Personal Information

We may use the information we collect to:

– Respond to your questions and messages
– Review and respond to quotation or procurement requests
– Provide information about our services
– Understand your business or supply requirements
– Contact you about a request you submitted
– Improve our website, content, and customer experience
– Monitor website performance and security
– Detect, prevent, and investigate spam, fraud, misuse, or security incidents
– Maintain business, legal, accounting, and operational records
– Comply with applicable legal or regulatory obligations

We do not use contact-form information for unrelated marketing unless you have given appropriate consent or the communication is otherwise permitted by applicable law.

3. Legal Basis and Consent

We process personal information when it is necessary to respond to your request, provide a service, operate and secure our website, comply with legal obligations, or pursue legitimate business purposes that do not override your privacy rights.

Where consent is required, we will ask for it. You may withdraw consent at any time by contacting us, although withdrawing consent will not affect processing that occurred before the withdrawal.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning correctly
  • Remember basic preferences
  • Understand how visitors use the website
  • Improve website performance and content
  • Help protect forms and the website from spam or abuse

You can usually control cookies through your browser settings. Blocking or deleting cookies may affect some website features.

If analytics or advertising tools are added to the website in the future, this Privacy Policy should be updated to identify those providers and explain the relevant choices available to visitors.

5. Sharing Personal Information

We may share limited personal information with trusted service providers who help us operate the website or respond to requests. These providers may include:

  • Website hosting and technical service providers
  • Email delivery and mailbox providers
  • Form, spam-prevention, security, or analytics providers
  • Professional advisers or service providers where reasonably necessary
  • Government authorities, courts, regulators, or law-enforcement bodies when required by law

We do not sell your personal information.

Service providers may process information outside Pakistan. Where this happens, we will take reasonable steps to use providers and arrangements that protect personal information appropriately.

6. How We Protect Information

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss. These measures may include access controls, secure website connections, authentication controls, spam protection, and monitoring.

However, no website or method of transmission over the internet can be guaranteed to be completely secure. Please contact us promptly if you believe information has been submitted to us in error or if you notice suspicious activity involving our website.

7. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to your request, maintaining business records, resolving disputes, enforcing agreements, preventing abuse, and meeting legal or regulatory requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Ask us to delete information that is no longer necessary
  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing
  • Ask for information about how your data is used or shared
  • Complain about the handling of your personal information

To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request. We will respond within a reasonable period and in accordance with applicable law.

9. Children’s Privacy

Our website and services are intended for businesses, organisations, and professional users. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

10. External Websites

Our website may contain links or references to third-party websites and services. We are not responsible for the privacy practices, security, or content of those third parties. We recommend reviewing the privacy policy of any external website before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have a question, request, or concern about this Privacy Policy or the way we handle personal information, contact us:

Umar Traders
29 Kabeer Street, Urdu Bazar, Lahore, Pakistan
Email: info@umar-traders.com – umairsiddique479@gmail.com
Phone: +92-301-4655102
Phone: +92-315-4777909